in a digital world
An established and highly successful local payroll business needed help to transform their business in order to compete with larger players in the UK market. A consultation process helped to identify opportunities to improve sales and customer service by offering ordering of services online along with improved real time operational efficiencies through the deployment of cloud-based CRM.
A 30 year old UK home improvement charity was looking to change their operational processes but had become wedded to existing systems and could not see a way forward. Our consultation helped to highlight the strengths and weaknesses of the existing infrastructure, and then present a range of options to take the charity forward in line with their vision for the future.
A leading national sports association looking to enhance their digital engagement with visitors to their stadium, maximising match day activity and non
match day use of the facilities.
Our consultation process explored opportunities to more effectively engage audiences on match days as well as better promote the stadium for product launches, weddings and conferences.
A highly regarded global retailer wanted to engage their customers more effectively when visiting one of their stores. A consultation process highlighted the opportunities to integrate digital communications within the store and deliver a highly personalised customer service, helping to maximise sales performance and business intelligence.